How It Works

1

Connect Your Business Number

Choose your call mode and configure when the AI should answer. Takes just 2 minutes.

🔄 Overflow Mode

Your phone rings first. If you don't answer, AI steps in professionally.

🌙 24/7 Mode

AI answers immediately, anytime. Perfect for after-hours coverage.

⚡ Hybrid Mode

Overflow during business hours, 24/7 after hours. Best of both.

2

AI Answers & Qualifies

Our AI receptionist handles the call professionally, gathering all the important details.

💬 Example Conversation Flow

AI: "Good morning, ABC Plumbing. How can I help you today?"

Caller: "My boiler's broken and there's no heating."

AI: "I understand this is urgent. Can I take your postcode and contact number?"

Caller: "SW6, and my number is 07700 900123."

AI: "Thank you. We'll have someone call you back within the hour about your emergency boiler repair."

3

Get Instant Summaries

Receive actionable summaries via SMS and email within seconds. No app needed.

📱 SMS Notification

                                    🔴 📞 ABC Plumbing – New call

                                    Boiler not working; urgent callback requested; SW6.

                                    Ref: 8f3a21

                                    Open: app.frontdeskai.com/...

📧 Email Summary

New call – ABC Plumbing

Caller John reported that his boiler has stopped working and there is no heating. He requested an urgent callback and provided postcode SW6...